Frequently Asked Questions
Plaque orders are typically delivered within 4–6 weeks of the order date.
Plaque orders are typically delivered within 4–6 weeks of the order date.
Proofs are not provided automatically but are available upon request. To request a proof, please include a note in the Special Instructions section when placing your order. Unless otherwise specified, proofs will be sent to the email address provided at checkout.
Proofs are not provided automatically but are available upon request. To request a proof, please include a note in the Special Instructions section when placing your order. Unless otherwise specified, proofs will be sent to the email address provided at checkout.
Yes, plaques from previous years are available to order. If you’re unsure which years you were selected, please contact us at athompson@prscom.com for assistance.
Yes, plaques from previous years are available to order. If you’re unsure which years you were selected, please contact us at athompson@prscom.com for assistance.
Digital images are delivered approximately two weeks after purchase to the email address provided at checkout.
Digital images are delivered approximately two weeks after purchase to the email address provided at checkout.
You will receive an email with tracking information approximately four weeks after your purchase.
If you have any questions about your order, please contact us at athompson@prscom.com.
You will receive an email with tracking information approximately four weeks after your purchase.
If you have any questions about your order, please contact us at athompson@prscom.com.
All orders are shipped through UPS or USPS.
All orders are shipped through UPS or USPS.
The charge will appear on your bank statement as Professional Research Services.
The charge will appear on your bank statement as Professional Research Services.
All commemorative product sales are final. If your order arrives damaged or contains an error, please contact us at athompson@prscom.com or (248) 691-1800, ext. 163, for assistance.
All commemorative product sales are final. If your order arrives damaged or contains an error, please contact us at athompson@prscom.com or (248) 691-1800, ext. 163, for assistance.
Still have questions?
For all other questions and inquiries, please visit our Contact Us page below.